Case Study In Active Trials

GoBarry

Real-time breakdown management for bus operators — replacing phone calls and paper logs with structured, fleet-wide visibility.

Bus operators are managing breakdowns in the dark

When a bus breaks down, the traditional response is a flurry of phone calls between drivers, controllers, and engineers. Information is relayed verbally, logged on paper, shared over WhatsApp groups, or not recorded at all.

  • No real-time visibility across the fleet
  • Phone calls create information silos and delays
  • Paper logs are lost, illegible, or never completed
  • No audit trail for insurance or regulatory compliance
  • Dead mileage goes untracked — BSOG claims go unmade
  • Passengers left in the dark as information fails to propagate

A structured, real-time breakdown workflow

GoBarry is bespoke fleet management software built specifically for how bus operators actually work. It digitises every step of the breakdown lifecycle — from the moment a driver reports an incident to the moment it is resolved.

  • Wizard-based reporting guides drivers step by step
  • Control room gets live updates the moment a breakdown is logged
  • Automatic engineer dispatch with real-time ETA tracking
  • GTFS route integration for timetable and stop-level context
  • BSOG dead mileage tracked and calculated automatically
  • Full audit trail from report to resolution

Built for real transport operations

Every feature in GoBarry exists because a bus operator needed it. This is not generic fleet management software — it is a bespoke system shaped by the realities of day-to-day bus operations in the UK.

Wizard-Based Reporting

Step-by-step breakdown diagnosis guides drivers through each incident, ensuring complete and accurate data capture every time.

Control Room Dashboard

Live incident overview for supervisors. Full fleet visibility from the moment a breakdown is reported through to resolution and sign-off.

Route Intelligence

GTFS route and timetable integration provides stop-level context. Know exactly which route is affected and what services are at risk.

Fleet Analytics

Defect patterns, reliability trends, and breakdown frequency reporting. Data to support better maintenance planning and engineering decisions.

Engineer Dispatch

Automatic assignment and ETA tracking for engineering staff. Dead mileage is calculated automatically for BSOG subsidy claims.

Built with the right tools for real-time transport

GoBarry is a full-stack web application built by a single founder-led bespoke software engineer. The architecture prioritises real-time data propagation, reliability under poor connectivity, and a low-friction experience for operational staff.

React Node.js MySQL WebSocket GTFS REST API Express Vite PWA

Measurable improvements from day one

GoBarry is currently in active trials with multiple bus operators across the UK. The feedback from control room supervisors and operations managers has been consistent: the shift from phone-call chaos to structured digital workflows delivers immediate, tangible time savings.

30 → 2

Minutes per
incident handled

100%

Real-time fleet
visibility

Full

Audit trail &
BSOG tracking

GoBarry has transformed how we handle incidents. What used to take 30 minutes of phone calls now takes 2 minutes.

Operations feedback during trials

Interested in bespoke fleet management software?

GairWare builds bespoke software for operators who need more than off-the-shelf tools. UK-based, founder-led, and focused on software that actually fits your workflow.